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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how EzyBooking may collect, use, store and protect your information when you use our travel booking website and related services.

Last Updated: September 2026

1. Introduction

Welcome to EzyBooking. We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how information may be collected, used, stored and shared when you visit our website, search for travel services, make a booking, contact us or use any other service provided through EzyBooking.

EzyBooking may provide or facilitate access to travel services such as flights, hotels, buses, trains, holiday packages, tours and other travel-related services.

Important: By accessing or using EzyBooking, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on the services you use, EzyBooking may collect information provided directly by you or information generated when you use our website.

Personal Information

Information that may be collected includes:

  • Full name
  • Email address
  • Mobile or telephone number
  • Billing information
  • Passenger information
  • Travel dates and destinations
  • Booking information
  • Communication preferences
  • Information provided while contacting customer support

Technical Information

We may automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Approximate usage information
  • Date and time of website access

3. How We Use Your Information

Information collected through EzyBooking may be used for legitimate business and service-related purposes, including:

  • Processing travel bookings
  • Managing reservations
  • Providing booking confirmations
  • Communicating booking-related information
  • Providing customer support
  • Processing payments
  • Managing cancellations or modifications
  • Improving website functionality
  • Improving our travel services
  • Preventing fraud and unauthorized activities
  • Maintaining business and transaction records
  • Complying with applicable legal requirements

4. Sharing Information With Travel Partners

In order to provide certain travel services, EzyBooking may need to share relevant customer information with service providers and business partners.

Depending on the booking, these parties may include:

  • Airlines
  • Hotels and accommodation providers
  • Bus operators
  • Railway or transportation service providers
  • Tour operators
  • Travel service providers
  • Payment gateway providers
  • Technology and service partners

Information shared with such providers is generally limited to what is reasonably necessary to provide the requested service.

EzyBooking does not intend to sell your personal information to unrelated third parties for their independent marketing purposes.

5. Payment Information

Payments made through EzyBooking may be processed through third-party payment gateways or financial service providers.

Such payment providers may collect and process payment information according to their own privacy policies, terms and security procedures.

EzyBooking does not intentionally store complete debit card, credit card or banking credentials on its own servers unless specifically required and legally permitted.

Security Notice: Never share your OTP, card PIN, CVV, internet banking password or other confidential payment credentials with anyone claiming to represent EzyBooking.

6. Cookies

EzyBooking may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Maintain user sessions
  • Remember selected preferences
  • Improve website performance
  • Understand general website usage
  • Improve our services

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some parts of the website.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission, website, database or electronic storage system can be guaranteed to be completely secure.

Users should also take reasonable precautions when accessing their accounts, including keeping login credentials confidential.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide requested travel services
  • Maintain booking and transaction records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with applicable legal obligations
  • Enforce our agreements and policies

9. Your Rights

Subject to applicable laws and regulations, you may have certain rights regarding your personal information.

These may include:

  • Requesting access to information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Asking questions about how your information is used
  • Requesting changes to certain communication preferences

Requests may be subject to verification and applicable legal requirements.

10. Children's Privacy

EzyBooking's services are intended for general users and travelers.

We do not knowingly collect personal information directly from children in circumstances where parental or guardian authorization is required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that the information can be reviewed and handled appropriately.

11. Third-Party Websites and Services

EzyBooking may contain links to third-party websites, travel providers, payment gateways, advertisements, booking systems or other external services.

These third-party websites and services may have their own privacy policies, terms and practices.

EzyBooking is not responsible for the privacy practices, security or content of third-party websites that are outside our control.

We recommend reviewing the privacy policy and terms of any third-party service before submitting personal or financial information.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.

Any updated version may be published on this page with a revised "Last Updated" date.

We encourage users to periodically review this page to remain informed about how information may be handled by EzyBooking.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact EzyBooking.

Company ezybooking
Email info@example.com
Mobile +91XXXXXXXXXX